Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
What operating system are you running on for ipad?
What does the email end with? @gmail, yahoo, outlook etc?
How are you accessing that email? Thru the mail client or going to a web browser on the ipad?
You are on an ipad. You cannot remotely connect to an ipad unless we remote into a computer,
hook up the ipad and go from there.