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John, Software Support Specialist
Category: Software
Satisfied Customers: 4631
Experience:  I have been in this industry for more that 7 years. I do mainly installing, configuring and troubleshooting of software issues.
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I downloaded the Norton applications and upon re-opening

Resolved Question:

I downloaded the Norton applications and upon re-opening Chrome
the Norton page appeared. I want to return to my opening Chrome
Browser page.
Submitted: 8 days ago.
Category: Software
Expert:  John replied 8 days ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.

Are you seeing this Norton as search or as a toolbar in Google chrome also are you trying to make Google as the start-up/home page?


Customer: replied 8 days ago.
Google start-up home page
Expert:  John replied 8 days ago.

OK i will guide you step by step to do that.

Expert:  John replied 8 days ago.

Is Google Chrome open now?

Customer: replied 8 days ago.
Expert:  John replied 8 days ago.

OK click on the 3 dots in the top right of the chrome and that will open different options from that click on settings.

See if you can open settings page and let me know

Customer: replied 8 days ago.
I did that while I was waiting for your answer..went into history and deleted all
references to the Norton installation and went into the Google information
and reset Google as the prime opener and browser. Everything now ok...thank
Expert:  John replied 8 days ago.

You are welcome.Good you can change the homepage/start-up page and all in that settings page.

Is there anything else you like to know ?

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