Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
In what format the photos are saved on the disk?
Simply open the disk and view the files and double click to view it on the windows 10 screen.
right click on the photo and when you get the popup menu, select open with
let me know what programs it shows in the list to select
i will open the question to other experts for there views and input.
Hello please try this Kodak viewer programmeAlso try to copy the files from the CD to your desktop to make sure they are not corrupt
Hello I downloaded this programme yesterday. Please click on my blue link above and press the green "Download" button on the page