How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask hongkongpom Your Own Question

hongkongpom, Computer Support Specialist
Category: Software
Satisfied Customers: 1264
Experience:  Microsoft Certified Desktop Support Technician since 2007
Type Your Software Question Here...
hongkongpom is online now
A new question is answered every 9 seconds

How can i open photos that have been copied to disc years

Customer Question

how can i open photos that have been copied to disc years ago on Kodak photo viewer. i currently run windows 10
Submitted: 6 days ago.
Category: Software
Expert:  Michelle replied 6 days ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 6 days ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

In what format the photos are saved on the disk?

Simply open the disk and view the files and double click to view it on the windows 10 screen.

Customer: replied 6 days ago.
windows photo cannot open them. they in a .pdd format
Customer: replied 6 days ago.
i still cannot open the photos in windows 10. There is a description of what the photo contains but the little box beside the description appears to be empty.
Expert:  Michelle replied 6 days ago.

right click on the photo and when you get the popup menu, select open with

let me know what programs it shows in the list to select

Customer: replied 6 days ago.
Windows photo viewer is all.
Expert:  Michelle replied 6 days ago.

i will open the question to other experts for there views and input.

Customer: replied 6 days ago.
thank you , i will eagerly await the answers
Expert:  hongkongpom replied 5 days ago.

Hello please try this Kodak viewer programme

​Also try to copy the files from the CD to your desktop to make sure they are not corrupt

Customer: replied 5 days ago.
i tried to download a kodak viewer program but it said it was no longer available to download
Expert:  hongkongpom replied 4 days ago.

Hello I downloaded this programme yesterday. Please click on my blue link above and press the green "Download" button on the page