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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 504
Experience:  Computer Software Support specialist for more that 10 years
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Please tell me how to keep Norton Safe Search from popping

Customer Question

Please tell me how to keep Norton Safe Search from popping up. I prefer Google as my search engine.
JA: What kind of computer do you have?
Customer: Dell Inspiron PC
JA: Have you installed any updates recently?
Customer: Just got back from a 3 week trip. so not recently. reinstalled Norton in Sept
JA: Anything else you want the software expert to know before I connect you?
Customer: no. thank you.
Submitted: 9 days ago.
Category: Software
Expert:  John replied 9 days ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.

Just to clarify you are trying to remove Norton safe search homepage from the web browser am i correct ?

Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 ?

From which web browser you trying to remove it edge, Internet explorer, Mozilla Firefox, Chrome ?



Expert:  John replied 9 days ago.

Sir/Ma’am please answer my above questions so that i can help you better.


Note: - Please reply using the box below.

Expert:  John replied 9 days ago.

Checking to see whether you still need help.

Note: - Please reply using the box below

Thanking you,


Expert:  IT Miro replied 7 days ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

It looks like the previous Expert is not available any more. I can continue assisting you.
Please tell me if you still require assistance with the Norton Safe Search issue?

I am awaiting your reply.

IT Miro