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Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 504
Experience:  Computer Software Support specialist for more that 10 years
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I like your software my question is will this fix my

Customer Question

I like your software my question is will this fix my computer if I buy it
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Aspire E 15 running windows 10
JA: Have you installed any updates recently?
Customer: No I did when i bought my laptop 1 year ago
JA: Anything else you want the software expert to know before I connect you?
Customer: This other person living here used my computer and when i turned it on to internet it was jamp
Submitted: 14 days ago.
Category: Software
Expert:  Jason Jones replied 14 days ago.

I am the person that will be helping you today.

May I ask for a brief description of the problem with your software?

I will be standing by, looking forward to your response.

Thank you,