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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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Have wildgame innovations vu50 card viewer. when I try open

Customer Question

have wildgame innovations vu50 card viewer. when I try open photos for viewing, get 2 quick messages..."no disk" and "check card format". worked fine this morning but now cant view photos. Help!
JA: The Expert will know what to do. Please tell me everything you can so the Expert can help you best. Is there anything else the Expert should be aware of?
Customer: above message says it all...card or card format problem
Submitted: 1 month ago.
Category: Software
Expert:  Quiksilver07070 replied 1 month ago.

Hello, and Thank You for choosing JustAnswer.com
My name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.

Customer: replied 1 month ago.
Standing by
Expert:  Quiksilver07070 replied 1 month ago.

Are you using the same card that worked this morning....now?

Or

Are you using 2 different cards?

What are the card types you are trying to view? SD? SDHC? XD? MMC?

Customer: replied 1 month ago.
Same card. SanDisk sdhc
Expert:  Quiksilver07070 replied 1 month ago.

I suggest pulling the card reader from the computer......and then doing a computer Restart.

Once the computer restarts and you are fully into the windows desktop.....plug the card reader back in, without the sdhc card inserted, then once the card reader is recognized, plug the sd card into the reader......let me know results.

Customer: replied 1 month ago.
Don't have USB cable to plug reader into computer.
Customer: replied 1 month ago.
Ever mind. Put disk back in reader one more time and getting photos now. Thanks.
Expert:  Quiksilver07070 replied 1 month ago.

okay bye now.