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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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Need to add webx to my computer and I can't. Where do I find

Customer Question

Need to add webx to my computer and I can't.
JA: What's the make/model of your device? How old is it?
Customer: Where do I find make and model? It is several years old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I work for HR Block and I called their tech support, but since I didn't know where to find make and model, they couldn't help me. Where do I find it?
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I don't know what you need to know.
Submitted: 1 month ago.
Category: Software
Expert:  Isaac Franklin replied 1 month ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 1 month ago.

okay, i assume working for hr block they have desktops for you to work on.

Are you at work with the computer now?