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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 504
Experience:  Computer Software Support specialist for more that 10 years
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I have used smilebox for 4 years or more. I need to update

Customer Question

I have used smilebox for 4 years or more. I need to update my account and it does nothing when I click on my account. HELP! BECKY BLAIR
JA: Have you contacted anyone about your account?
Customer: Tried....what next?
JA: Have you installed any updates recently?
Customer: Yes
JA: Anything else you want the software expert to know before I connect you?
Customer: No Im just lost without this program. I'm a retired teacher and I use it every day! Help! BECKY Blair
Submitted: 11 days ago.
Category: Software
Expert:  technicalcat replied 11 days ago.

Hello, and thank you for using this service.

Sorry you are having trouble. I will help you now.

What kind of device are you using with smilebox? A windows PC? Mac PC, or another device or phone?