Hi! My name is ***** ***** I will be assisting you. Let's get started!
Please uninstall Indesign again then restart your computer then run this cleaner tool.
Click here: http://download.macromedia.com/SupportTools/Cleaner/win/AdobeCreativeCloudCleanerTool.exe
Run the downloaded file for the cleaner tool. After it is complete, restart your computer then install again.
Let me know if the issue continues after using the cleaner tool and install.
Okay, thank you. Please let me know how it goes
The file is an EXE extension so it should not be a text file.
Are you using a Mac or PC?
I apologize, I gave you a PC link.
Click here: http://download.macromedia.com/SupportTools/Cleaner/mac/AdobeCreativeCloudCleanerTool.dmg
Okay, thank you.
Go into Font Book and verify all active fonts. Any corrupt fonts (in red), delete them.
Are you opening Font Book? It sounds like you are in a different folder.
Go into Applications and open Font Book from there
The clean uninstaller tool that you downloaded earlier should have removed any instances of damaged files.
You can check here for any though:
/[Hard Drive]/Users/[User Name]/Library/Caches/Adobe InDesign/Version [#.0]/InDesign Recovery
Please delete all of these files:
~/Library/Application Support/Adobe/Adobe InDesign CS5.5~/Library/Caches/Adobe InDesign~/Library/Caches/com.adobe.InDesign~/Library/Preferences/Adobe InDesign~/Library/Preferences/com.adobe.InDesign.plist~/Library/Preferences/com.adobe.InDesign.plist.lockfile~/Library/Saved Application State/com.adobe.InDesign.savedState
Note: You must hold down Option to see the Library folder in the Go menu of the Finder. It is hidden from normal navigation.
Okay, delete that file and try to open again
Please download the latest update here: https://www.adobe.com/support/downloads/product.jsp?product=31&platform=Macintosh
I completely understand. On Monday, try downloading and installing the latest update.