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Jess M.
Jess M., Computer Support Specialist
Category: Software
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Experience:  Computer Software Support specialist for more that 10 years
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I am not a Tech. Person. I have the first version of

Customer Question

I am not a Tech. Person. I have the first version of Microsoft Surface Computer. It is operating ver slowly. I want to therefore clean it up and discard unwanted files and cookies. How to do this?
Submitted: 19 days ago.
Category: Software
Expert:  Richard replied 19 days ago.

Hi there and welcome

When you say unwanted files, do you mean you want to wipe the entire tablet clean, deleting all your files (including personal ones) as well as programs and then return it to new so you can set it up again?