Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
People do not contact you from Microsoft if your computer is hacked. It is a scam. Even if the company is
legit, they solicited you under false pretenses.
First thing you want to do is call your bank and immediately cancel the payment im sure they told you to send them.
Then we have to go in your computer, get your emails back and clear everything they put on there. Change all your passwords
afterward and secure your accounts.
I can send directions to do this or remote in and do it for you. (im sure this is scary right now for you).
Let me know what you would like to do.