How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Martin Your Own Question

Martin
Martin, Network Engineer
Category: Software
Satisfied Customers: 2334
Experience:  10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming.
74139101
Type Your Software Question Here...
Martin is online now
A new question is answered every 9 seconds

Ipad mini with a WBACK 7917 infection, Ipad mini, Yes, No

Customer Question

Ipad mini with a WBACK 7917 infection
JA: What kind of computer do you have?
Customer: Ipad mini
JA: Have you installed any updates recently?
Customer: Yes
JA: Anything else you want the software expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Software
Expert:  Martin replied 2 months ago.

Hello and welcome.

Double tap the Home button and swipe up (to close) all open apps.

Then from the Home screen on your iPad, go into Settings then into Safari.

Under the Privacy header, tap Clear History, confirm by again selecting Clear History.

Tap Clear Cookies and Data, confirm by again selecting Clear Cookies and Data.

Once that's done, open Safari again and see if you can use the browser.

If you have any doubts or would like any additional information or assistance, please do not hesitate to let me know.

And if you could take a moment to click on one of the green stars at the top to rate me for my time, it would be greatly appreciated!

Remember you can continue replying to me until you've got all the information you need.

Regards,
Martin