How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 504
Experience:  Computer Software Support specialist for more that 10 years
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

We have a paypal account. We did receive transaction

Customer Question

We have a paypal account. We did receive transaction receipts, but now, only the person that made the transaction receives a receipt. How do I fix this problem?
JA: Have you contacted anyone about your account?
Customer: No
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: This is a neighborhood association account. The president, treasurer and our webmaster should receive a transaction receipt. As previously noted, the person that made the transaction is the only person receiving a receipt. Our payment process is driven by a payment verification, which is the paypal transaction receipt.
Submitted: 19 days ago.
Category: Software
Expert:  Bruce Wilner replied 19 days ago.

Hello. I would be delighted to assist you with your problem.

That having been said, I can't help but notice that you didn't pose a problem! You just described a general scenario.

What exactly are you trying to solve? Do you want multiple people to be able to access the page? Do you need a means for creating "receipts" that attend individual PayPal transfers or sets thereof?

Please advise. Thank you for your patience and cooperative forbearance.