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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 504
Experience:  Computer Software Support specialist for more that 10 years
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I cannot print from go to my pc and i tried to open one note

Customer Question

i cannot print from go to my pc and i tried to open one note but i do not use outlook
JA: What kind of computer do you have?
Customer: sony vaio laptop
JA: Have you installed any updates recently?
Customer: microsoft installed updates two days ago and now i have the problem
JA: Anything else you want the software expert to know before I connect you?
Customer: no
Submitted: 19 days ago.
Category: Software
Expert:  technicalcat replied 19 days ago.

Hello, and thank you for using this service.

Sorry you are having trouble. I will help you now.

Are you trying to print to a local printer, or one on a remote computer through gotomypc?

Customer: replied 19 days ago.
I fixed it. I just deleted one note from my list of printer options and it works now. I prefer it if microsoft would stop doing random updates. Thank you
Expert:  Viet - Computer Tech replied 19 days ago.


I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10?

Would you like me to help disabling microsoft updates on your computer?

Please reply at the box below. Thank you,