Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
when was is working fine last time with no error?
I see you have requested an additional service for secure remote assistance. There is a problem with the payment gateway please check your card or paypal and update it.
you can pay later after the problem is fixed. Let me know so that i can get the session activated.