Hi. My name is***** you for your question. This is not an uncommon error
and no single fix seems to work for everyone. Try the potential solutions here:
one of which may work for you.
I apologize as I'm in the US and am unable to make international calls. Have you tried
the steps outlined in the link I sent above?
I'm an expert here and only answer questions and am not involved in billing.
We do guarantee 100% satisfaction and as such any charge is fully refundable if
you're not satisfied.
Hi. I haven't heard back and was interested to know if
the invalid directory error has been resolved?
Is this a desktop computer?
Did you try changing the drive letter of the drive itself?
Right-click on the start menu button and from the menu select Disk Management.
In the lower half of the screen, right click on the box labeled CD-ROM 0
and select Change drive letter and Paths
click the dropdown arrow to expose the available drive letters
you can select any letter from the list
and click OK
You'll get a warning about changing the drive letter
say Yes and then restart the laptop
Hi. Please take a look at my attachment below. When you open File Explorer (right-click start menu button and select File Explorer)
it defaults to the Quick Access page. Do you see any instance of your G or E drive there?