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Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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How do I get the recognition software to recognize group

Customer Question

How do I get the recognition software to recognize group name as well individual names?
JA: What kind of computer do you have?
Customer: Mac airport computer.
JA: Have you installed any updates recently?
Customer: The latest Yahoo mail update was installed automatically; prior to then I was able to access group names for forwarding emails.
JA: Anything else you want the software expert to know before I connect you?
Customer: No, thanks.
Submitted: 2 months ago.
Category: Software
Expert:  Michelle replied 2 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 2 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  Michelle replied 2 months ago.

how do you access your yahoo email via web browser or some email client software?