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Jess M.
Jess M., Computer Support Specialist
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Experience:  Computer Software Support specialist for more that 10 years
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McAfee is the security on my main computer (this also, I

Customer Question

McAfee is the security on my main computer (this also, I think). My main computer, a Dell, will not accept my PIN. I have turned it off and restarted it several times, no luck. This started after it did an update earlier today (Sunday), which I thought odd.
Anyway, the computer is useless to me now, unless you can give me some idea on how to get by the PIN request.
Submitted: 9 months ago.
Category: Software
Expert:  Viet - Computer Tech replied 9 months ago.


I'm sorry about the issue. What's the model of your Dell computer?

Does it have windows 7 or 8 or 10, etc.?

Does it show any other sign-in option?

Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 9 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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