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Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 555
Experience:  Computer Software Support specialist for more that 10 years
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When I signed in a message appeared saying "your account has

Customer Question

when I signed in a message appeared saying "your account has been affected a security issue."
JA: What kind of computer do you have?
Customer: ACER LAP TOP
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no, everything else seems to be working ok I think.
Submitted: 5 months ago.
Category: Software
Expert:  Richard replied 5 months ago.

Hi there and welcome

Are you getting this error when you sign into your computer and it shows as a popup? Or when you sign into your email account?

Please let me know