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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 504
Experience:  Computer Software Support specialist for more that 10 years
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I accidentally powerwashed my chromebook, can this be

Customer Question

I accidentally powerwashed my chromebook, can this be undone?
JA: What kind of computer do you have?
Customer: Acer R11
JA: Have you installed any updates recently?
Customer: no, my little daughter pressed the spacebar on developer mode when it was booting and it got powerwshed I had Ubuntu installed also
JA: Anything else you want the software expert to know before I connect you?
Customer: no thats it'
Submitted: 1 month ago.
Category: Software
Expert:  Eric Ewing replied 1 month ago.

Hi! I'm Eric, a tech expert who's been paired with you through I'm reviewing your question now, and will return w/ an answer soon!

Expert:  Eric Ewing replied 1 month ago.

I am so sorry, but it cannot be undone. Power wash is an irreversible process that restores the Chromebook to factory condition.

More information:!topic/chromebook-central/ds0EAgLJCR8!topic/chromebook-central/kV_LQrdvOmk