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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 526
Experience:  Computer Software Support specialist for more that 10 years
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I am havinag trouble signing in to my Adobe account on an

Customer Question

I am havinag trouble signing in to my Adobe account on an iMAC. The login page tells me to enter my email address as my ID, but when I do I get an alert in red that my ID has been deactivated. I assume that happened when I tried to login too many times with a mistaken entry. What can I do to reactivate my email/ID? -- ***** *****
Submitted: 2 months ago.
Category: Software
Expert:  Isaac Franklin replied 2 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 2 months ago.

Can you tell me what email you are using such as Gmail, yahoo, outlook etc that is 'locked'?