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Jess M.
Jess M., Computer Support Specialist
Category: Software
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Experience:  Computer Software Support specialist for more that 10 years
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I previously had an Adobe CC version, not 2015.5. I heard

Customer Question

I previously had an Adobe CC version, not 2015.5. I heard that is was necessary to remove the old version before the 2015.5 could be downloaded. But all my attempts have been thwarted. Can you help to upload the 2015.5 version?
Submitted: 1 month ago.
Category: Software
Expert:  Dan replied 1 month ago.

Hello and welcome to JustAnswer, I look forward to assisting you today. Can you tell me please what version of Windows are you using?