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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 504
Experience:  Computer Software Support specialist for more that 10 years
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I am having renewing and resetting password, Its been awhile

Customer Question

I am having renewing and resetting password
JA: When did you last reset your username and password?
Customer: Its been awhile I can't remember how long ago
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the software expert to know before I connect you?
Customer: no thank you
Submitted: 1 month ago.
Category: Software
Expert:  Jess M. replied 1 month ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. What password ***** you referring to? Is it a password ***** your email account? Or password ***** access your Windows computer?

If it is an email password, can you please tell me who is your email provider? (Gmail, Yahoo Mail, Hotmail)

Please let me know by replying to me here so that I can help you further.

Best regards,