I'm sorry about the issue. What kind of product key is it?
Do you have windows xp, vista, or 7, or 8, 10?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
What is the name of the program or service that is having issue?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,