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Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 535
Experience:  Computer Software Support specialist for more that 10 years
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My computer was downloading windows 10 and it locked me out.

Customer Question

My computer was downloading windows 10 and it locked me out. It won't except and passwords revised email nothing. And I am ready to cry HELP
Submitted: 4 months ago.
Category: Software
Expert:  Kevin T replied 4 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 4 months ago.

Hi

As it is locked out can you tell me If it is windows 7 that is locked or has it upgraded to windows 10 and is locked?

Regards

Kevin

Customer: replied 3 months ago.
You have fixed nothing I'm still locked out of my computer