How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 526
Experience:  Computer Software Support specialist for more that 10 years
49766785
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

HOW CAN I GET SOFTWARE UPDATE AFTER 5.0.0? I CANNOT UPLOAD

Customer Question

HOW CAN I GET SOFTWARE UPDATE AFTER 5.0.0? I CANNOT UPLOAD NOR DOWNLOAD & I DO NOT HAVE ANY JAVA NOR ADOBE READER!
Submitted: 2 months ago.
Category: Software
Expert:  technicalcat replied 2 months ago.

Hello William,

Sorry to hear you are having trouble. I will help you now.

Would you like for me to remotely connect to your computer and fix the problems for you?