How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Bruce Wilner Your Own Question

Bruce Wilner
Bruce Wilner,
Category: Software
Satisfied Customers: 47
Experience:  principal at Network Security Labortories Inc.
Type Your Software Question Here...
Bruce Wilner is online now
A new question is answered every 9 seconds

How to make IPVanish program window smaller in windows 7.

Customer Question

How to make IPVanish program window smaller in windows 7. Tried everything. It fills almost all the screen. Other computers allow me to decrease the window of IPVanish to about one third the screen. It is not in a browser. It is on the home screen of VMWare on a HP server. We have about 30 IPVanish programs working on other computers in VMWare windows. We are able to reduce the size of the program to 1/3 of the screen. It has a minimum size that it cannot get any smaller. The problem is on our new HP ProLiant DL360 in a VMWare folder.
Submitted: 1 month ago.
Category: Software
Expert:  Bruce Wilner replied 1 month ago.

Click and hold on the title bar and drag the window to such a place that you can see one of its corners. Then click and holdone of the corners and resize the window to a size that's more convenient for your video display.

Let me know if this helps.

Customer: replied 1 month ago.
Thank you but that does not answer the question. I said that we have tried all of the standard attempts which obviously included that standard approach. We have been working with VMWare for 3 years and know how to reduce a window with a standard approach. What is new is that we cannot get the window reduced on the HP server. On the 20+ computers with VMWare we have used for three years it reduces with the technique you stated. Does not work on this HP server with VMWare.
Customer: replied 1 month ago.
Our IT person has not come across this problem but this is the first time on a HP server. It seems that it should work the same as on a standard computer. We put up to 5 VMWare on a computer and reducing the size of IPVanish window is very easy.
Expert:  Bruce Wilner replied 1 month ago.

All I can suggest, then, is a window management emulation bug in VMWare on HP.

Expert:  Bruce Wilner replied 1 month ago.

Is this happening with any other application windows within the VMWare-hosted environment, or only with your IPVanish program window? Any program with standard window manager decorations should be resizable, minimizable, maximizable in the standard fashion.

Customer: replied 1 month ago.
Windows on the server desktop work fine. It is only on the VMWare desktop and with IPVanish. Other windows on the VMWare desktop resize normally. IPVanish research does address that problem. Any other ideas?
Customer: replied 1 month ago.
It happens only with the IPVanish program. it fills about 95% of the VMWare desktop. On our many other computers the IPVanish sizes well on VMWare. It has a minimum size which is about 1/3 of the desktop on other computers.
Expert:  Bruce Wilner replied 1 month ago.

Yes, the IPVanish program may have programmatically disabled the actions associated with the window manager decorations (maximize, minimize, resize).

This is a very irresponsible thing for a program to do. However, it is not only legal, but quite straightforwardly accomplished.

Expert:  Bruce Wilner replied 1 month ago.

Why on this platform but not on another--who can say.

Customer: replied 1 month ago.
The IPVanish program does not do that on opur many other computers. Just the Server. We have tried everything - just hoped that an expert may have encountered that problem before.
Customer: replied 1 month ago.
Thanks for your efforts. We will try other sources.
Expert:  Bruce Wilner replied 1 month ago.

You are welcome to try as many other sources as you like. The fact is, the behavior is only explainable if the software deliberately overrides the default methods associated with the window manager decorations. Sorry. Why that would be the case is anyone's guess.

Expert:  Bruce Wilner replied 1 month ago.

Bear in mind that being an expert means possessing sufficiently profound understanding to be able to figure out what's going on. It does not necessarily mean having encountered every version of every package on every host O/S. The fact is, if you continue to run the same application from the same vendor within the same virtualized environment on the same platform, the same results WILL be evidenced.