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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 504
Experience:  Computer Software Support specialist for more that 10 years
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This is the page that is hacking my account. its nearly

Customer Question this is the page that is hacking my account . its nearly going to access my passwords my bank accounts everything and i cant stop it . I have gone incognito and thats protecting me . but i desperately need your assistance to get rid of this hacker . i was with you beofre but ran out of time on night shift to get back in touch . i understand that i have to pay to help . was a bit confused wondering if this was a scam too but i dont think so . im a grumpy old fart mate . i think i can trust you . and google .
JA: OK. To minimize me, please click the down arrow at the top right corner of this box.
Customer: i just did that but no response . ill click it again
JA: Have you contacted anyone about your account?
Customer: not yet . it could be anything getting hacked . i want this guy shot in the head
JA: Have you installed any updates recently?
Customer: malwarebytes yesterday
JA: Anything else you want the computer expert to know before I connect you?
Customer: the hacker i need him removed .. i cant do anything like this im not smart enough . im willing to pay . its just goto be solved somehow
Submitted: 1 month ago.
Category: Software
Expert:  Cody replied 1 month ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 1 month ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?