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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 527
Experience:  Computer Software Support specialist for more that 10 years
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Photoshop Won't Open

Customer Question

Photoshop Won't Open
Submitted: 3 months ago.
Category: Software
Expert:  Dustin replied 3 months ago.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 3 months ago.

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Also, what specific version of Photoshop do you have installed? And do you have any prior or other version of photoshop installed?

T hank you,

Dustin S

Expert:  Dustin replied 2 months ago.

Hello, I never heard back from you after you viewed my response. Did you still need help with this issue?

Dustin S