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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 504
Experience:  Computer Software Support specialist for more that 10 years
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Cant get to the safe mode I forgot my dang password, dont

Customer Question

cant get to the safe mode I forgot my dang password
JA: When did you last reset your username and password?
Customer: dont remember
JA: Have you installed any updates recently?
Customer: about 2 weeks ago but I normally just log on and my password ***** seem to work
JA: Anything else you want the computer expert to know before I connect you?
Customer: no just want to get in to reset password
Submitted: 1 month ago.
Category: Software
Expert:  Richard replied 1 month ago.

Hi there and welcome

Is this for a windows or mac computer and which version?

Customer: replied 1 month ago.
I got it thanks anyway
please dont charge me more
Expert:  Richard replied 1 month ago.

ok no problem, if you need anything else, please let me know

Customer: replied 1 month ago.
Expert:  Bhavik Joshi replied 1 month ago.

Hi, I can see you have requested for new answer. Do your issue still persist ?