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Cody
Cody, Senior Systems Administrator
Category: Software
Satisfied Customers: 2011
Experience:  Systems Administrator
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I can't get yahoo messenger to work anymore on my 10.6 Snow

Customer Question

I can't get yahoo messenger to work anymore on my 10.6 Snow Leopard.. Is there any help?..
Submitted: 7 months ago.
Category: Software
Expert:  Cody replied 7 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 7 months ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Customer: replied 7 months ago.
No, I think the issue is Yahoo Messenger for Mac 3.0.2.235554 does no longer work on 10.6 and when I install the latest version it requires 10.9 or later which I don't have..
Customer: replied 7 months ago.
It still won't login.. I think I will have to upgrade my os x only to get yahoo to work yahoo to work.. How do I upgrade to mavericks or perhaps el capitan?..
Expert:  Cody replied 7 months ago.

Open up the app store, then click updates on the top bar

Expert:  Cody replied 7 months ago.

Did this work for you?

Customer: replied 7 months ago.
Not yet.. One more question, I have notepads and folders saved on my desktop, if I update from Snow Leopard to El-Capitan, will I lost everything I have saved?..
Expert:  Cody replied 7 months ago.

your files will stay put when you update

Customer: replied 7 months ago.
It looks like updating will take several hours..
Expert:  Cody replied 7 months ago.

ya it'll take some time

Expert:  Cody replied 7 months ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.

Expert:  Cody replied 7 months ago.

If you are happy with my service, please provide a rating using the stars at the top.

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