How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
49766785
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I am trying to reinstall a backup copy Adobe Photoshop CS5

Customer Question

I am trying to reinstall a backup copy Adobe Photoshop CS5 from Mac " Time Machine" and I am getting a PS "Configuration error" with error code 6.
What does error code 6 mean and require me to do before I try again?
Submitted: 3 months ago.
Category: Software
Expert:  Kevin T replied 3 months ago.

Hi,
My name is ***** ***** I will be helping you.

Customer: replied 3 months ago.
Please respond. I was not expecting a response from "just answer" but from Adobe.
Customer: replied 3 months ago.
Please respond in some manner my phone is(###) ###-####