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Jess M.
Jess M., Computer Support Specialist
Category: Software
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Experience:  Computer Software Support specialist for more that 10 years
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I have just changed my password but, Adobe does not accept

Customer Question

I have just changed my password ***** Adobe does not accept it. Just purchased Photoshops Elements 14 (upgrade) order no.AD007347977AU yet cannot download because of passwaord non-acceptance.
Would you advise?
Submitted: 1 month ago.
Category: Software
Expert:  technicalcat replied 1 month ago.

Hello, and thank you for using this service.

Sorry to hear you are having trouble, and I will help you now.

Please click on the link below, and carefully go through the password ***** process and let me know the result.