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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 504
Experience:  Computer Software Support specialist for more that 10 years
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I want all lines of advertisement removed on both lines and

Customer Question

I want all lines of advertisement removed on both lines and the picture on left. I did ask for this advertisement.
Submitted: 2 months ago.
Category: Software
Customer: replied 2 months ago.
Please connect with me to remove the advertisement on 1st e-mail of day. I do not want this free advertisement and did not
receive it until just recently. Please take care of this soon.
Expert:  Jason Jones replied 2 months ago.

I am the person that will be helping you today.

May I ask what you are talking about? Which advertisement, lines of something, picture, etc?

I will be standing by, looking forward to your response.

Thank you,

Customer: replied 2 months ago.
It is the 1st e-mail on page: eBay(s)sponsored. Please remove as soon as possible.
Expert:  Jason Jones replied 2 months ago.

Thank you for the update. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.