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Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 504
Experience:  Computer Software Support specialist for more that 10 years
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I have a paid subscription to McAfee LiveSafe which expires

Customer Question

I have a paid subscription to ***** which expires 01-29-2018 and was using it until I had problems and had to recover my PC. Now it doesn't work and after putting in my KEY it was correct but I was denied to download it and was advised to contact the store where I purchased it. I am unable to do that, can you help?***@******.***
JA: How long has this been going on?
Customer: The last week or so
JA: What troubleshooting have you tried?
Customer: Everything that was available to me
JA: The software expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No and thanks
Submitted: 1 month ago.
Category: Software
Expert:  Kevin T replied 1 month ago.


Can I connect for a look