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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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I am trying to download my Documents files from old computer

Customer Question

i am trying to download my Documents files from old computer to new one...it was Word Pefect 10...shows up on my new computer at aol and cannot open..need to switch it to word perfect 10
JA: What version of AOL are you using? And have you installed any updates lately?
Customer: 9.8.1
JA: Have you installed any updates recently?
Customer: not sure
JA: Anything else you want the computer expert to know before I connect you?
Customer: don't know anything else
Submitted: 3 months ago.
Category: Software
Expert:  Dan replied 3 months ago.

Hello and thank you for your question. I look forward to assisting you today. Are you just having problems transferring the Word Perfect files or do you have them transferred and are unable to read them?