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Hi this is rob. I can help you.
there are a couple of issues that it might be.
1. You need new drivers for the videocam in order to use it on windows 10
2. The software that you were using probably videocam suite needs to be updated as the original versions were designed for xp and vista.
I would know more if i could log in remotely to fix it for you and i will put up an offer for that if you want to do it that way.
Otherwise i would say try that the 2nd problem seems more likely
You can download newer versions on the bottom of this page
Hello. My name is ***** ***** I will be assisting you today. Can I remotely connect to your computer, so I can troubleshoot this issue with you?
I'm free today
Should be able to click accept
go here to connect me; http://www.justanswer.com/remotedesktop/join.aspx?Session=efec7be3-cbcd-420f-9db0-44eb3649843a
Hello, I hate to bear bad news, but dialing in to fix the computer will not work, unfortunately the software for your camera is only compatible up to Windows 7. There is no workaround for this in Windows 10, except using third-party software, like Ulead Video Studio
You can also downgrade your computer back to Windows 7 if it is a work flow issue needs immediate fixing. Sorry I cannot give better news, let me know if you need anything else!