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Is the 'Credit Card information protection' feature enabled? this can oblige a password ***** when opening a c.c.-info-containing file. There was a recent update that ensured this.
Do you know and have the Administrator password ***** the QuickBooks system in question?
Is it a multi-user QB system?
I am using QB Desktop, not on line. I cannot find any reference or place to select o de-select 'Credit Card information protection.' I am the admin and I use the Administrator password ***** open each company each time. This is a single user QB.
OK, I see.
If you are already using the Administrator password, then there is no higher level of password, obviously.
There may be a setting that can be disabled that lowers the level of security enough to not have to enter a password ***** every opening of a different company file.
Look in the Security settings of your QB 2016 installation, for such a feature. Let me know what you find that sounds likely, and I will inform you as to which one of such features might help with the problem, and what the consequence of disabling it would be.