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Ask Cody Your Own Question

Cody, Senior Systems Administrator
Category: Software
Satisfied Customers: 1095
Experience:  Systems Administrator
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I'm sorry...just trying to find an answer about AhnLab

Customer Question

I'm sorry...just trying to find an answer about AhnLab Network Filter Driver AMonTDLH.sys that Kasperky says to disable before installing my renewal. I thought maybe there was an answer already posted here somewhere. I can't afford to pay for your answer so I'll keep looking.
JA: How much experience do you have with this particular machine?
Customer: machine or operating system? had the pc for 2 years
JA: What troubleshooting have you tried?
Customer: first tried searching for the file and it's not coming up anywhere that I can find
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: as I said, I cannot afford to pay for an answer...extreme limied income I can just keep troubleshooting
JA: The Computer Technician's require payment for their services. It's way less expensive on JustAnswer than face-to-face would cost.
Customer: Thanks anyway...I know that but I'll just keep looking
Submitted: 2 months ago.
Category: Software
Expert:  Kevin T replied 2 months ago.


Do you need help on this?

It would cost unless you rate and accept.

Customer: replied 2 months ago.
I DID pay and it sent me to a lawyer page and want Ed me to start a free trial but I did pay For answer
Customer: replied 2 months ago.
I said "no thanks" and then is when I sent me to a page for lawyer questions.
Customer: replied 2 months ago.
I entered for the depost of $5.00
Customer: replied 2 months ago.
Are you working on my question about AhnLab Network Filter Driver AMonTDLH.sys?
Customer: replied 2 months ago.
I don't know whether you are still with me or not Kristopher? Please let me know before I rate this.
Expert:  Kevin T replied 2 months ago.


I could connect and remove it, additionally you can go into the control panel, network connections, right click on the adapter, properties and then untick it.

Customer: replied 2 months ago.
Give me a minute and I will attempt to do myself.
Customer: replied 2 months ago.
It's not even listed so unless you can suggest something else that does not involve paying for more services, I'll just continue on.
Expert:  Cody replied 2 months ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?