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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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I am having issues with user permission with Lightroom and

Customer Question

Hello I am having issues with user permission with Lightroom and it won't let me download my photos on my external hard drive
Submitted: 3 months ago.
Category: Software
Expert:  Dustin replied 3 months ago.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Also, what version of lightroom are you using?

Than you,

Dustin S

Expert:  Dustin replied 3 months ago.

Please reply here. Ive caught two of your duplicate questions and closed them.