Hello Joyce, and thank you for choosing JustAnswer.com
My name is ***** ***** the expert who will be helping you today.
IN order for me to help you in getting your specific accounts cancelled.....you HAVE to LOGIN to those accounts INDIVIDUALLY and make the cancellation requests.
I can NOT do this WITHOUT you, as the information needed is YOUR credentials to login. SO, we have to work TOGETHER.
More like I will do all the heavy lifting, and make the process as easy as possible, as well as informing you of any possible pit falls.
The best way to go through this process, would be to use a Remote Session. Allowing me to SEE your screen, and have you WATCH me do the work, and makeing it VERY transparent as to what is being done.
Please let me know when you are ready.
Login credentials refers to the are the USERNAME, and PASSWORD ***** is needed to LOGIN to any given online account.
For example, if you are trying to check your EMail online.......you would need your LOGIN credentials to do so.
YOu need the Username (typically this is your Email address) and then a password ***** accompanies the Username.
I understand you want to cancel a subscription or account......but the process is narrow, and needs to be followed exactly.
Each program has its OWN method of cancelling accounts, some are obvious and easy to follow, and some make it VERY difficlut to cancel.....WHY....to keep you as a customer.
If they make it difficult to cancel......you will give up trying, and keep paying.
But thats where I come in.....I will figure out EXACTKY how to cancel......and with your credentials to LOGIN, we can get it cancelled.
But again......a remote session would most likely be necerssary.