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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 504
Experience:  Computer Software Support specialist for more that 10 years
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I bought an asus tablet/notebook a few years ago but it's

Customer Question

I bought an asus tablet/notebook a few years ago but it's practically never been used. I kept forgeting my password ***** i need to unlock the tablet. I normally use my android phone to do everything on and don't use Microsoft. I never had problems until i used 2 step verification which i only recently turned off.
JA: Just to clarify, what's the exact make and model of your tablet computer?
Customer: ASUS T100 SERIES.
JA: What troubleshooting have you tried?
Customer: Im not very computer literate especially with windows 8. When i turn the tablet on i can see nothing unless i know the right password
JA: The software expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Not that i can think of. Thank you
Submitted: 2 months ago.
Category: Software
Expert:  Isaac Franklin replied 2 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Do you remember the email account you set the device up with? And just cant remember the password?

Is this your model? ASUS Transformer Book T300/T100