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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 504
Experience:  Computer Software Support specialist for more that 10 years
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I have Elements 13 installed on iMac. Recently purchased a

Customer Question

I have Elements 13 installed on iMac. Recently purchased a laptop (Mac Pro) with no disc player. I also have my original Elements 13 installation disc. However, these are "no copy" discs. Therefore, I have way to install my Elements 13 on my new Mac Pro. Tried installing it from my Mac Timeline.The installation is not workable because Adobe will not recognize my original installation number. Can you help?
Thanks in advance,
Lloyd (*****@******.***)
Submitted: 2 months ago.
Category: Software
Expert:  Kamil Anwar replied 2 months ago.

Do you have the license and the serial number for this?