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Josh, Computer Enthusiast
Category: Software
Satisfied Customers: 15539
Experience:  Software expert
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My phone is lock asking for a pin and I do not have one,

Customer Question

My phone is lock asking for a pin and I do not have one
JA: How long has this been going on?
Customer: Today and I have flat tire on car and can not contact anyone. Very upset right now.
JA: What troubleshooting have you tried?
Customer: I tried cutting it off and on. Took out the battery and nothing works.
JA: The software expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 2 months ago.
Category: Software
Expert:  Josh replied 2 months ago.


What is the make/model of your phone?

Customer: replied 2 months ago.
Gaxlaxy s4
Customer: replied 2 months ago.
Customer: replied 2 months ago.
sir are there
Expert:  Josh replied 2 months ago.

I am here. Please allow a minute or two before each reply.

If you cannot bypass the PIN screen then you will need to factory reset your phone.

  • Power off your Galaxy S4.
  • Press and hold the Volume Up + Home + Power buttons at the same time.
  • Release all buttons as soon as you see the Samsung Galaxy S4 logo.
  • In the Android system recovery mode, use the volume rocker to highlight wipe data/factory reset, and then press the Power button to select.
  • Select Yes — delete all user data.
  • Next, select reboot system now.

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