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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 504
Experience:  Computer Software Support specialist for more that 10 years
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I can't connect to my timeline on Facebook, No I don't know

Customer Question

I can't connect to my timeline on Facebook
JA: Have you tested the connections by doing a ping utility test?
Customer: No I don't know how
JA: What troubleshooting have you tried?
Customer: I've tried Facebook trouble shooting but couldn't figure it out
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: I don't think so
Submitted: 2 months ago.
Category: Software
Expert:  Isaac Franklin replied 2 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

What device are you using?

In order to help you, I need to know what operating system you have on your device. Windows Vista, Windows 7, 8.1, 10, or do you have a Mac?

What browser are you in or are you on the Facebook app itself?

What happens when you try to connect to your timeline?

Customer: replied 2 months ago.
Windows 10 , I don't think I'm on Facebook browser. Nothing happens when I click on my timeline
Expert:  Isaac Franklin replied 2 months ago.

What browser are you using? Firefox, Chrome, Internet Explorer etc?

Whatever browser you are using, log out of your facebook. Then open

a separate browser, sign into your facebook and hit your timeline from there.

Does it come up?