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Hello and welcome to justanswer. my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.
Could you please let me know what it shows when you try to download and install google earth?
Note: - Please reply using the box below.
Yes i am here.
On which web browser (Internet explorer, Mozilla Firefox, Chrome )are you trying to download google earth ?
OK did you check in the downloads folder to see if it got already downloaded?
While you are in the chrome press CTRL + J key that will open downloads page in chrome see if you can find google earth set up file in it and let me know
Were you able to open downloads page in Chrome and find google earth set up file ?
I am confused do you mean you were checking for google earth on the PC that doesn't need google earth to be installed ?
OK i can understand.if you want to continue later post a reply in this page and we can continue also i can remote access to your problematic computer and download and install google earth for you.
OK no problem, i can do remote support for less which we can discuss later when you are ready to continue.
It seems like the system is stuck so i restarted also i got disconnected too so let me know once you are back online.
I was only trying to help you,if you are not interested continue i will request customer service to close this question.