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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 526
Experience:  Computer Software Support specialist for more that 10 years
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CAN YOU HELP? i need the administrator bios password for

Customer Question

CAN YOU HELP? i need the administrator bios password ***** dell E6400 service tag 5M6WLL1-1F5A
Submitted: 4 months ago.
Category: Software
Expert:  Bhavik Joshi replied 4 months ago.

Hi Sean,

You need to remove the CMOS battery to reset your BIOS password.

Expert:  Bhavik Joshi replied 4 months ago.

If you have never tried removing CMOS battery before then I would not recommend you to do this as your last option.

Can you give me the screenshot of the error message as shown in below image ?

Customer: replied 4 months ago.
that doesnt work, ive already tried that,there is a master password. thats what i need
Expert:  Bhavik Joshi replied 4 months ago.

Ok. What is the system disabled error message(code) you are getting ?

Customer: replied 4 months ago.
no thanks. i want my money back.
Expert:  Bhavik Joshi replied 4 months ago.

Power on the laptop. When prompted for the password, type a incorrect password ***** times. This will lead to the System Disabled screen.

Expert:  Bhavik Joshi replied 4 months ago.

Alright !!

Expert:  Bhavik Joshi replied 4 months ago.

Is this your final decision ?

Customer: replied 4 months ago.
ive tried that already, i didnt get a system disabled screen
Expert:  Bhavik Joshi replied 4 months ago.

Okay .

Customer: replied 4 months ago.
are you going to credit my account back if i say yes?
Customer: replied 4 months ago.
ok what?
Expert:  Bhavik Joshi replied 4 months ago.

I am doing this. Please wait for couple of mins.

Customer: replied 4 months ago.
ok, ill wait
Customer: replied 4 months ago.
if you have access to the dell database it will tell you the master password ***** the master password ***** gaveyou