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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
Lets try this:
Shut down the windows 10 computer, start it.. When it gets to the windows sign in screen, dont sign in.Instead, left click the power button at the bottom right.Then, hold down the shift key on your keyboard, and then click restart.This should bring you to the blue screen menu.. Choose troubleshooting, advanced, and then choose system restore.Once system restore loads, choose a restore point that was one day before this problem started and then carry out the system restore.That should fix the issue, but if you get stuck or this doesnt work then please send a detailed reply and I will assist you further as needed.
Make SURE you system restore it to a date BEFORE your issue started and dont run anymore fix programs on it.
Let me know what happens. We will go from there.
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Never stop a restore in case it isnt stuck. It will/can do irreparable damage. Give it ten minutes to make it past initial restore stage.
Let me know in 10 minutes what you see. These things can take awhile.
Okay, go ahead and restart the computer. Let me know if it boots normally and you are in.
Friendly reminder.If you would like to have a more hands on support through Secure Remote Assistance, I will send you an offer and I will be ableto log in and perform the fix for you. We offer this as an easier solution for clients. It is 100% guaranteedmoney back if we cannot resolve your issue.If you would like to continue with written instructions, that is absolutely fine as well. Just click the reject when you see theoffer and we will continue immediately in this manner going forward.
Start with turning the computer on and then continually Pressing the F11 key, clicking Troubleshoot, and then selecting HP Recovery Manager.
Will it let you get to this point. Do NOT go thru with recovery. (it may take several tries, its about timing)
Try just a couple more times please. It is just a temp error and should reboot by that method.
Also, if you are running malwarebytes (my favorite) and norton and if you have windows defender that it comes with?
They will let viruses in. You cannot have that many antivirus'. They fight for dominance and while they are fighting over control,
viruses slip in almost every time.
Shut the computer down. Take out battery AND power cord from computer. Hold down start for 30 seconds and then put battery back in,
connect power cord and restart.
Try it with the cord the same way by removing it. Lets leave the battery as is. No need to go into the back.
What happens when you rapidly tap F1, F2 and F10. Please try each individually on a fresh start up. Please let me know what happens.
Thank you. Let me know what happens.
Do you have access to another pc and a blank flash drive?
Also, how long have you had the pc that we are working on?
Here is my concern
" I have a program that's supposed to correct registry problems and I ran it. I have a program called Tweaking from Tweaking.com and I ran it"
The system restore we tried, would never put the pc in the condition it is in right now. The registry was already failing. The only thing the system
restore does is copy it and try to run again.
What we can do, use your other working computer and create a recovery drive following these steps;
OR< if you are not comfortable with that, you can buy one really cheap here already loaded with windows 10:
I can show you how to use either method when you are ready.
Did you mean 64gb? That mb isnt big enough and has to be a decade old if it is mb??
Perfect! Follow that guide to the letter with your usb. Remember, it will take a very long time. It is a whole version of win 10.
Once it is done, we may have to try to get it to boot to that device. Hopefully, it will recognize it. Just did this with a win 7
in the same condition last night. Drive saved the whole pc. Lets try that and keep me updated when it is done?
No, the link is for a refresh and keep files. There are tons of options we can use for this.
That is why i told you to create it from that article process, then we will move on together.
Great. It will take just a couple of hours. I will be in and out the rest of the day, but
on from 9am-late evening tomorrow EST