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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 504
Experience:  Computer Software Support specialist for more that 10 years
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I took some photos with my iPhone but I can't seem to get

Customer Question

I took some photos with my iPhone but I can't seem to get Photoshop CC to recognize my iPhone.
Submitted: 3 months ago.
Category: Software
Expert:  Dustin replied 3 months ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

Customer: replied 3 months ago.

I figured it out. Thanks anyway.

Expert:  Dustin replied 3 months ago.

Understood. If you need any further assistance, let me know.

Dustin S

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