Ask Software Development Questions and Get Answers ASAp
Can you disable anti-virus?
That's ok, you can ignore any automated offers for remote assistance then and try some solutions yourself.
If it is your own computer you can disable the antivirus.
If it is the army's computer, do you have an IT Support department who can assist?
Ok, the problem may be due to some of the security settings.
The problem is likely due to some security settings.
Can you ask your IT support to temporarily disable any security settings on the PC to test?
Ok, let me check if the other experts have any further ideas on this...
Most definitely, to see what the issue is, you are going to have to disable the antivirus temporarily. Because it is a government owned laptop, that is going to be virtually impossible without the help of one of the army IT tech guys. I know because I was a military contractor for a long time and know the process. Pete is correct on the security settings notion. I am sorry we can't resolve this for you immediately.
Were you able to resolve this?
Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Please remember these things when we deal with your issue. It may take more than one step/answer to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer as Bad or Poor Service, but please Reply back to me by clicking AAthe “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied. Please do not rate an answer, if you are not satisfied.
It sounds like, the issue is with internet explorer security settings. So please add url of the page to to trusted sites and make the following changes also.Click on the gear icon on top right corner of Internet Explorer and click on Internet Options
Click on Security tab.
Click on Trusted sites.
Click on custom level.for "ActiveX controls and plug-ins", and for "Initialize and script ActiveX controls not marked as safe for scripting", select Ask or Enable option.
Access your page and check the result.
Did the above workarounds helped you ?